Contact Support Ticket
Kaleido Roasters USA is part of Espresso Outlet LLC.
We are located in the USA in Michigan and Kansas. The best way to reach us with any Kaleido Roaster inquiry is by contacting us at kaleidoroasters@espressooutlet.com or 888-245-4669. Any any shipping damage parts or warranty issues please email us with photos, videos and a description as it saves a lot of time for both both us and the customer as this information is very helpful is finding the best solution.
NOTE: YELLOW ALLEN WRENCH DOES NOT COME WITH THE ROASTER. IF YOU WOULD LIKE AN ALLEN WRENCH, A METRIC SIZE 4 CAN BE FOUND AT HOME IMPROVEMENT STORES FOR ONLY A FEW DOLLARS.